Boğaziçi (Bosphorus) Training & Consulting was founded in 1995 and occupies an established and leading position – a brand name in itself- in the Turkish training and consulting sector. We provide our clients with focal issues in training and create concrete and measurable value in the quality solutions we offer. Boğaziçi (Bosphorus) Training & Consulting develops client-specific and needs-specific training products and services for a wide variety of sectors in turkey, and delivers these products and services to a very large spectrum of clients through teams with very high expertise levels. Current client needs and highly focused solutions are instrumentally employed to enable clients to obtain awareness, sensitivities, skills and efficacies that are focused on success and result-getting. In this present day global village, where communication lines are developing very swiftly, no company can afford to lag behind in the race to attain prominence in world markets. Acquisition of new and up-to-date information and skills has become a crucial tool in keeping ahead in this race for excellence and those companies who successfully employ this tool continue to keep ahead. Investment in developing members of the staff today equals investment in the company itself. Our Targets & Objectives Boğaziçi (Bosphorus) Training & Consulting has complied with the principle of “Respect to the Human Aspects and to the Individual” for over the past decade, with its organization style and by collaborating with over 100 individual consultants who have previously excelled in their professional fields and who have previously served at top level management positions in their careers. It maintains its excellent brand name by providing to-the-point-analysis, appropriate level and result-getting solutions, using appropriate level of professionalism in the selection of consultants and trainers. Our first and highest priority is the client’s satisfaction with the products and services we render. Our experience has shown that accompanying the client to successful performance is only possible by providing the highest quality service and by assisting them to get one step ahead under any given market conditions. Our Services The salience and significance of “knowledge” continuously increases under competitive market conditions which necessitate life-long learning. It is today imperative that we strive for sustained acquisition of knowledge for the sake of diversity and renovation. This state of affairs additionally imply that undistributed, not disseminated and unapplied knowledge is of little value. One major problematic issue with reference to knowledge is to render is “applicable” by appropriately transferring knowledge that is veridical and valid. At the present, information based technology use is on the rise. This has resulted in greater need for training for all personnel at even higher levels of skills and competencies, than half a decade ago. Any training that intends to yield practical and concrete improvements in personnel performance must have potential for applied use and must be correctly targeted to the specific needs of the client. The highly experienced training staff of Boğaziçi (Bosphorus) Training & Consulting comprise individuals who have made a name for themselves in their specific fields and who, after years long professional success in their careers, have delivered training to a highly diverse number of client companies in some very diversified sectors. We offer training programs which are either open to general participation, or designed and tailored for specific company needs of individual client organizations. Trainings which are open to general participation and which entail target subjects that are of interest to all sectors, and trainings which focus on sector-specific issues are all announced as monthly programs to our clients. Trainings which are open to general participation, comprise issues such as personal growth and development, fine tuning of management skills and competencies, leadership, office management,, human resources management, performance assessment, sales and marketing, public relations, corporate relations, advertising, foreign trade, accounting, finance, logistics, procurement methodologies, manufacturing and quality control. All trainings have state-of-the art content. Boğaziçi (Bosphorus) Training & Consulting also offers in-house training which address company specific needs and processes which may have very diversified cultural and economic properties. Such trainings are tailor designed in accordance with the needs of the clients. Our aim is to meet the training need of the client and find solutions to problematic issues which the client may be facing. Since its founding in 1995, Boğaziçi (Bosphorus) Training & Consulting has pioneered in many training programs and continues to be one of the leading establishments nationwide in this field. Another set of services offered by Boğaziçi (Bosphorus) Training & Consulting, is management consulting. Creating professional solutions for problematic issues faced frequently by client companies, reinforcement of their organizational structures, enhancing of existing systems of a client in line with its company objectives are among high priority targets for our services. Our expert consultants pay visits to client companies, jointly define the problems and generate turnkey solutions, with further follow-up to secure sustainability of the results. Our Vision Offering powerful training services which are fully adapted to the information age, which render quality and a high standard and which are continually renewed and re-designed. Our Mission To maintain and protect our well established historical identity as a “leading training establishment” that commands respect and confidence in the business community by surpassing present levels of excellence we have already achieved, and by becoming a training institution that regards international levels of excellence as its reference. Our doors are open to all those who are open to knowledge. Our Values •    Management /Governance Based on Ethical Principles •    Inclusion and Sharing •    Honesty and Trust •    Uncompromising Customer Satisfaction •    Customer Orientation •    Solution Driven •    Belief In Life-long Learning •    Development by Learning and Self-Renewal •    Sensitivity Based On An Awareness of Social and Environmental/Ecological Responsibilities •    Team-Spirit At Work •    Continuity and Reliability In The Quality Of Services •    Respect To Humanity TRAINING PRODUCTS Human Resources Management Categories •    Human Resources Management In General •    Strategic Management In Human Resources •    Management Dimensions of Human Resources •    Industrial Relations Focus On Human Resources •    Staff Selection And Recruitment Techniques •    Career Management •    Compensation And Benefits Administration •    Performance Assessment •    Training Needs Assessment And Management Management Skills Development, Personal Growth and Office Management Categories •    Structural Consolidation In Organizations •    Strategic Management Techniques •    Management Methods In General •    Leadership And Governance •    Managing Subordinated Staff •    Communication And Escalation Of Issues With Superiors •    Employee Satisfaction Techniques •    Persuasive Communication And Human Relations Management •    Enhancing Motivation Among Staff Members •    Stress Management •    Time Management •    Risk Management •    Business Meeting Management •    Effective Writing Competency •    Communication Skills In English •    Persuasion Skills •    Communication And Body Language •    Assisting Your Manager •    Legal Issues In Management •    Management Finance •    Management Information Systems •    Competencies In Problem Solving •    Project Management •    Team Building And Corporate Culture •    Reporting Skills •    Management And Control Of Corporate Productivity •    Creativity Foreign Trade Management Categories •    Export Law And Procedures •    Import Law And Procedures •    Customs Law And Procedures •    Introduction To Foreign Trade •    Advanced Applications In Foreign Trade •    Client Selection, Marketing , And Sales Strategies in Foreign Trade •    Cultural Diversity And Human Relations In Foreign Markets •    Foreign Trade Law •    Financing Foreign Trade •    Banking Procedures In Foreign Trade Marketing And Sales Management, Public Relations And Advertising Categories •    Basic Sales Techniques •    Advanced Sales Techniques •    Marketing Management •    Marketing Analysis And Market Research •    Customer Relations Management •    Techniques Of Dealing With Customer Complaints and Disagreements •    Negotiation, Bargaining And Persuasion Skills In Sales •    Techniques In Building Sales And Marketing Teams •    Pricing And Collection Of Receivables •    Distribution Channels Management •    Management Of Sales Organization and Agencies •    Internet (Web) Marketing •    Current Applications In Public Relations •    Advertisement Strategies And Media Planning •    Trademark Creation And Management •    Trademark And Intellectual Property Law •    Sales Contract Law •    Telemarketing And Sales Techniques Accounting And Financial Management Categories •    Management Finance Skills •    Basic Finance And Accounting Skills •    Budget Planning And Control •    Cost Accounting •    Management Accounting •    Analysis of Financial Balance Sheets •    International Standards For Financial Reporting (Principles Of International Accounting) •    Risk Management And Project Finance •    General Principles Of Accounting •    Feasibility Analysis And Decision Making In Investment •    Tax Procedures Production, Manufacturing, Logistics, Procurement And Quality Control Categories •    Production Planning And (Input) Raw Materials Supply Management •    Procurement Management •    Supplier Relations Management For Procurement And Production (Operations) Managers •    Cost Analysis And Pricing For Procurement And Production (Operations) Managers •    Stockpile And Warehousing Management •    Logistics And Supply Chain Management •    Quality Control And Process Management •    Methods Of Cost Reduction And Productivity (Efficiency) Increase Management Consulting Given the state of continuous change and development in world markets, it is imperative for enterprises and corporations to keep at pace with such change and development by determining their needs in a proactive manner and to take timely counter-measures. Our decade long experience in training and consulting gives us an edge in the applicability and sustainability of results at all stages of training and consulting, and in the management of programs and projects. We comply with the following five fundamental stages in all our consulting projects: Analysis We undertake a comprehensive and detailed analysis to identify where our client has a need for consulting support. Planning We complete a detailed project plan that indicates the timetable and the methodology of restoring and reinforcing our client in any deficiencies that may be identified. Implementation (Execution) Any project that is agreed on is executed in tandem and in full coordination with our client, and monitored at each stage. Training During project execution, we develop target-specific training for our client in order to give its staff adequate competencies, skills, and efficacies in relevant subjects. Follow-Up All completed projects are followed up in order to guarantee long term sustainability of our applications. Our Management Consulting Activities Human Resources Management Consulting Global competition is on the increase. This why all enterprises need to re-engineer their business processes with a central focus on customer satisfaction. Furthermore, customer satisfaction can only be achieved only after full collaboration is obtained among “internal customers” who are the employees of the enterprise. Our main objective in offering human resources management consulting is to shape a new corporate culture that is conducive for higher level motivation, stronger loyalty and enhanced efficiency for all employees. The management aspect of our human resources management consulting involves radical changes in the organization of our client, to create a truly competitive company and to maximize customer satisfaction. To this end, we undertake organizational analyses, redesign of the organization, as well as initiate BPR where necessary and generate novel rules and regulations as well as principles of compliance. We also train the staff in all the above issues. The industrial aspect of our human resources management consulting involves targeting a corporate culture inside the client organization that is based on effectiveness and productivity, and that is fully compliant with the provisions of the Labor Law. Within this conceptual framework, we undertake a redesign of human resources administration, a re-composition of relevant rules and regulations inside the client company and employ training so that the staff employed by the client easily internalize the new system. Monitoring the effectiveness of all stages of these operations, and assessment of all stages of the above initiatives of change are executed by means of a high number of unique and purpose-specific assessment instruments. Marketing And Sales Management Consulting We undertake specific consulting projects with the objective of increasing the effectiveness of the marketing and sales efforts of our client companies by means of improving related organizational structures, and by means of deadline-based efficient hands-on management of these units. We also restructure the agency and/or franchise networks our clients may possess and set up incentive procedures in line and integrated with our client’s corporate identity. Financial Management Development Consulting With even greater and more emphatic references to the norms laid down by BASEL II standards, the credibility, consistency, of financial institutions, and their sustained compliance with said norms is fast gaining salience for their market performance and financial success. Our consulting encompasses projects which focus on financial management planning and on operational consulting that yields high growth and financial efficiency. Business Process Engineering (or Re-engineering) And Information Technologies Consulting An effective management system yields numerous beneficial results, such as a greater degree of corporate articulation, internalization of the concept of quality, improvement in the global image of the client corporation, increase in opportunities in global trade, errorless internal communication among the employees, clearer focus on jobs and functions, increase in productivity and profits, improved customer satisfaction, reduction in costs, and enhanced career planning and higher levels of competencies among the staff. Our consulting services encompass the analysis of the client’s business processes, the assessment of its IT infrastructure, building appropriate databases, information networking, revision of reporting formats, design, re-design or re-configuration of the client’s management systems (ISO 9001, ISO 14001, OHSAS 18001, ISO/TS 16949, HACCP) design and implementation of procurement and purchase management systems, automation of post sales services, production and services follow ups, document management, process performance assessment systems Procurement, Production Planning, And Logistics Consulting “Managing Yourself” Individual Growth (Coaching And Mentoring) Consulting Our objective is to determine and blueprint all the logistics activities of the client from the point of procurement, to the point of product delivery, to assess present performance levels, suggest lasting solutions to any problematic issues which may be observed and to follow-up for sustainability by means of periodical checks and monitoring. Warehousing, distribution, transport, inventory monitoring, forecasting, procurement, production planning and control are monitored and assessed in collaboration with authorized staff of the client. Solution proposals are the end-user deliverables for such projects. “Managing Yourself” – Coaching & Mentoring On An Individual Level In our age, individual mental health is seriously threatened by difficult living conditions, adverse working environments, a strong sense of isolation resulting from fast progressing technologies, and from the loss of social support systems. Our coaching and mentoring services support our clients on a personal level by assisting them to solve their personal problems, to reduce their level of stress generated by internal contradictions and inconsistencies, prevent repetition of past errors and assist them to gain a fresh vision to enhance future success. In this sense we offer effective coaching and mentoring services to assist our clients to constructively recognize their past in order to successfully plan for their future. Consulting Modules •    Training Needs Analysis And Planning •    Job Valuation – Staffing – Compensation And Benefits Analysis •    Performance Planning And Assessment System (Turnkey) •    Productivity Assessment, Productivity Control and Monitoring System (Turnkey) •    Budget Planning And Control System And Internal Auditing System (Turnkey) •    Company Valuation – Investment Structure And Cost Analysis •    Total Company Cost Reduction Operations •    Investment Analysis – Feasibility Studies •    Internal Customer Satisfaction Analysis •    External Customer Satisfaction Analysis •    Trademark Creation And Management •    Corporate Identity And Image Building Projects •    Institutional And Corporate Development Of Family Enterprises And Preparation of Family Corporate Charters •    Incentive Management Systems For Agency-Based Sales Organizations